Upstream Trophies is part of Better Future Factory b.v.
Better Future Factory bv, located at Maasboulevard 100, 3063 NS, Rotterdam, the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
Maasboulevard 100
3063 NS
Rotterdam
The Netherlands
+31 (0) 10 850 4930
Mr. van der Meer is the Data Protection Officer of Better Future Factory bv He can be reached via info@betterfuturefactory.com
Personal data that we process
Better Future Factory bv processes your personal data because you use our services and / or because you provide this information to us yourself.
Below you will find an overview of the personal data that we process:
- First and last name (ordering process and contact form)
- Company name (ordering process and contact form)
- Address data (ordering process and contact form)
- Phone number (ordering process and contact form)
- E-mail address (ordering process and contact form)
- VAT number (ordering process)
- Order notes (for delivery and contact form)
- Location data (contact form, ordering process, google analytics)
- Information about your activities on our website
- Internet browser and device type
Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@betterfuturefactory.com and we will delete this information.
For what purpose and on what basis we process personal data
Better Future Factory bv processes your personal data for the following purposes:
- To be able to call or e-mail you if necessary to perform our services
- To deliver goods and services to you
Automated decision making
Better Future Factory bv makes no decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Better Future Factory bv). Better Future Factory bv uses the following computer programs or systems:
How long do we keep personal data
Better Future Factory bv does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
- First and last name (ordering process and contact form)
- Company name (ordering process and contact form)
- Address data (ordering process and contact form)
- Phone number (ordering process and contact form)
- E-mail address (ordering process and contact form)
- VAT number (ordering process)
- Order notes (for delivery and contact form)
- Location data (contact form, ordering process, google analytics)
- Information about your activities on our website (google analytics)
- Internet browser and device type (google analytics)
All data gathered via our contact form is redirected to a secured email box of Better Future Factory and not saved in any other databases. All data gathered via the ordering process is stored in a secured online database.
Company/Personal data in regards to the ordering process is stored for 12 months for guest accounts, inactive accounts will be deleted after 12 months. Company/Personal data filled in at the contact form is stored up to 12 months.
Information about your activities on our website, browser type and device type is stored up to 2 years to monitor how well our website works. We don’t use this data for personalized promotions.
Sharing of personal data with third parties
Better Future Factory bv only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Better Future Factory bv uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Better Future Factory bv uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it.
On your first visit to our website, we have already informed you about these cookies and we have asked for your permission to place them.
You can opt out of cookies by setting your internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information previously saved via your browser settings.
Cookie: Googly Analytics
Name: _utma
Function: analytical cookie measuring website visits/statistics
Retention period: 2 years
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Better Future Factory bv and you have the right to data portability. This means that you can submit a request to us: info@betterfuturefactory.com
